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Help

Accepted File Formats
The preferred method for file formats is a print-ready PDF. We also accept tiff (as a flattened file) and eps files (with the fonts converted to outlines). Need help? Send us an email or give us a call at 517-394-2995 or toll free at 1.855.9myALLY (1.855.969.2559).

FAQ

File Preparation Guidelines

File Corrections/Design/File Options

Post Office Guidelines
The Post Office has strict guidelines that must be followed in order to mail using bulk mailing services. You must make sure that your mail piece follows those guidelines for indicia, address area, artwork size and aspect ratio.

Design Templates and Instructions

Support
If you have questions that our guidelines don't address, Allegra is available to help with your file preparaion questions or to create your designs for you.

Contact Us
support@ally-press.com
517.394.2995
toll free: 1.855.9myALLY (1.855.969.2559)
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