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FAQ- Shipping and Turnaround Questions

What are my shipping options?

Allegra Marketing • Print • Mail offers multiple shipping options including:

             • Pick Up
              Free Local Delivery
              • UPS Ground for an additional charge
              • UPS Next Day Air for an additional charge
              • UPS 2nd Day Air for an additional charge

What is your standard turnaround time?

All orders require up to 24 hours to process your files. For orders approved after 4pm, the turnaround will not start until the next business day.
Our general turnaround time is 4-8 days after we have received approval on the proof. If you choose to forgo the proof step, turnaround will begin as soon as we process your print-ready file. We do offer express service turnaround time, which is 1-3 days, at an additional charge, but again, this time will not start until after the proof approval.

How soon should I expect to receive my order?

This depends on the turnaround and shipping options that you selected. Usually this equals: Turnaround time + Shipping Method Selected. Check out our ground shipping map to get a better idea of how soon your finished piece will get to you. 

Can you mail my postcards, brochure, etc. if I send you a list?

Yes, Allegra provides complete direct mail solutions in-house from concept and design to production and distribution. You can add our postcard direct mailing service to you cart. Be sure to indicate in the "additional instructions" field which project the direct mailing is for. Don't have a mailing list yet? We can also help you generate a targeted mailing list for your next direct marketing campaign. For a complete list of our direct mailing services or a custom quote for your next piece call 517-394-2995.

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*Please keep in mind that turnaround times are NOT guaranteed. We do our best to reach our deadlines, but printing is a multi-step, multi-variable process. We appreciate your understanding.

** Turnaround time does NOT include shipping or mailing services.

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